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The humanity behind end-of-life care

The humanity behind end-of-life care

For Clinical Assistant Professor Jamie Zhou, Senior Consultant at the Division of Supportive & Palliative Care, National Cancer Centre Singapore and Senior Consultant, SingHealth Duke-NUS Supportive & Palliative Care Centre, palliative care is about understanding the whole person. Through poetry, storytelling and the arts, she creates safe spaces where patients and families can express emotions, process grief and rediscover meaning amid life’s greatest challenges.

Called to care beyond the illness

Called to care beyond the illness

Clin Asst Prof Jamie first discovered palliative care as an 18-year-old volunteer at Assisi Hospice. Listening to patients' stories and witnessing their resilience inspired a lifelong calling. Today, she continues to look beyond illness, seeking to understand what matters most to each patient so that care supports not only physical needs, but also emotional, psychological and spiritual wellbeing.

The healing power of shared stories

The healing power of shared stories

Writing poems with patients and their families has become one way Clin Asst Prof Jamie helps people navigate grief. By creating a safe space for reflection and self-expression, storytelling enables difficult conversations, validates emotions and often becomes part of the healing journey — for patients, loved ones and healthcare professionals alike.

Finding meaning in every encounter

While palliative care is deeply rewarding, it also carries an emotional weight. Clin Asst Prof Jamie believes caring for caregivers is just as important, with colleagues supporting one another through grief and loss to prevent burnout.

She also sees the humanities as an essential part of medicine. Literature, music, philosophy and visual arts help clinicians connect more deeply with patients, reminding them that healing is not limited to treating disease. Every patient carries a unique story, and taking time to listen often reveals moments of courage, love and hope.

For Clin Asst ProfJamie, every encounter offers a lesson about what it means to be human. Even when facing suffering and death, she chooses to focus on the strength of the human spirit, finding beauty in vulnerability, connection and the lives entrusted to her care.

This article was first published on 26 May 2025.

“As a palliative medicine specialist, I choose to see the beauty of the human spirit in life’s storms.”

Ms Jamie zhou

Clinical Assistant Professor, Senior Consultant, Division of Supportive & Palliative Care, National Cancer Centre Singapore and Senior Consultant, SingHealth Duke-NUS Supportive & Palliative Care Centre